We are an organisation driven by purpose. We believe there is a strong connection between what we do as a responsible organisation, how our actions impact our planet, and the need to be socially responsible and ethical in our business conduct. Our purpose motivates us to honour our commitments through our active contribution. And we can only do this with the right people.
We embrace diversity and inclusion in all its dimensions including workforce demography, mindsets & behaviours, and well-being. Our Humanising Workplace principles foster inclusivity and dignity for our collective success by authentically prioritising these values in our people policies and practices.
Your authentic self is your best self, and with your best self, you do your best work. A meaningful and enriching employee experience strengthens our values, p roducts, and services. This in turn creates a positive impact on our engagement, productivity, and innovation to further our fundamental goal of humanising financial services for everyone. Further, our commitment towards DEI has led us to being recognised as the employer of choice in Malaysia
Women representation as at 31 December 2024: Board of Directors (41.7%), Top Management (35.2%), Senior Management (42.1%), Management (49.0%)
50.8% of Maybank Group workforce are aged below 40 years old with the majority being between 35 - 39 years old
Gender: Female: 56.4% | Male: 43.6%
Generation breakdown: Baby Boomers: 0.7% | Gen-X: 36.2% | Gen-Y: 52.0% | Gen Z: 11.1%
Management Level: Top & Senior Management: 4.3% | Middle Management: 16.1% | Executive: 61.7% | Non- Executives at 17.9%
Approximately 95.5% are permanent employees while contract employees stand at 4.5% and the remaining are expatriates
46% mission-critical positions are held by women, and women account for 37% of internal hires for senior management roles and above
21% of our workforce are currently in next-gen roles associated with the digital transformation, automation, artificial intelligence, data analytics, and other advanced tech
Ethnic composition of our Malaysian workforce: Malay (42.6%), Chinese (12.2%), Indian (3.7%) and others (2.6%)
Our commitment to DEIB is focused on being authentic and dynamic in our execution, while maintaining a growth mindset on how we stay relevant as employee expectations and needs evolve. Through the cycles of human capital transformation we have undertaken, diversity and inclusion have underpinned our people policies and how we deliver them in practice has positively impacted our employee engagement levels as measured against global high-performing organisations, whilst also earning us global and national recognition in human resource.
In keeping to our commitment of authenticity, our more recent focus has been on driving employee belonging so every employee, regardless of their background and experiences, feels valued and included. Our approach has been to look at the gaps we have at a more granular level and to create the best platforms for our employees as we can. Today, our employee resource groups include networks and support groups for faith-based employee communities, women, retirees, youth and persons with disabilities. Through their voices, and those of many other employees, we are able to co-create and transpose the principles of DEIB in what we do, creating a mutually-reinforcing ecosystem of culture, systems and employee well-being.
Persatuan Kakitangan Islam Malayan Banking
Maybank Hindu Staff Society
Maybank Tentmakers Christian Fellowship
Persons with Disabilities (PwDs) Advocates
Kelab Sukan Maybank Investment Bank
C.A.R.E. Circle
Maybanker X
Kelab Sukan Malayan Banking
#MYOUTH
Our remote learning platforms foster a culture of ongoing learning, personal development, and advancement. Equipping our employees with the resources to acquire knowledge is vital for allowing them to refine their abilities in various areas for significant personal growth. In 2024, we recorded 42,753 distinct learners across 15 countries engaging in 543,165 educational programmes that encompassed a wide spectrum of skills and knowledge fields.
For more information on our inclusive learning approach, please refer to Pg. 94 of the Maybank Sustainability Report 2024.
At Maybank, we believe in rewarding our employees in a way that's fair, transparent, and performance-based. Maybank Group’s Compensation policy is designed to support our employees' well-being, engagement, and success within the organisation.
Our Remuneration and Rewards policy is guided by the following principles:
We aim to provide fair and equitable compensation to all employees, ensuring that pay decisions are based on factors such as skills, experience, performance, and market trends. This ensures that everyone is valued and rewarded fairly for their contributions.
We are committed to being transparent about how we make compensation decisions. Employees will understand why they receive the pay they do, and how factors like performance and market trends influence it.
Our Total Rewards Framework is firmly anchored in the principles of pay for performance. This means that rewards are tied to individual and company performance, as well as the achievement of our strategic goals for sustainable growth.
We offer competitive compensation packages to attract and retain top talent. We regularly compare our pay practices with industry standards and market trends to ensure we remain competitive.
We value diversity and inclusion in our organisation. Our policy ensures that everyone, regardless of background or demographics, has equal opportunities for advancement and development.
We are committed to environmental, social, and governance (ESG) principles. Our policy incorporates ESG considerations to ensure that our rewards management is aligned with our sustainability goals.
At Maybank, every team member's contribution is valued. We strive to create a rewarding work environment where everyone feels respected and appreciated. Our goal is to ensure that our pay practices are fair, recognising and rewarding each individual for their unique contributions to our success.
Enhancing the well-being and rights of our people have always been at the core of what we do. The Maybank Group Human Rights Policy underscores our dedication to human rights and sets a standard for integrity and ethical conduct across all our operations.
Check out the: Maybank Group Human Rights Policy
"I ’ve come to embrace change as a part of life. You ’re never too old or too young to make the switch especially when it comes to things you are passionate about. GO Ahead.Take Charge! helped made it easy for me to make that switch. As a newbie in business, I still have a lot to learn. One thing that is very prominent to me is that passion is an essential ingredient in running a business as it will take you through the thick and thin of times."
Haryati Binti Zainal
@rasa_ili
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"I believe our Humanising mission starts with ourselves; with each Maybanker ’s personal commitment to forging a sustainable future. It can be as something as simple as reducing single-use plastics, bringing...
Jazzy Refadebby
Maybank Indonesia
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"My biggest takeaway from being a part of the Organising Committee for MGAC 2019 was the importance of having strong relationships within and outside of Maybank. The saying “You are the average of the five people you spend the most time with ”rings true to me as they have inspired and guided me to be a better version of myself."
Lakshan Sanjana
Maybank GO Ahead. Challenge
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